Most businesses maintain their continuity thanks to the relationships they maintain and the opportunities they can get from these relationships. Developing strong relationships with customers is critical to success in today’s global economy.
The customer relationship management (CRM) program allows businesses to collect data from multiple points of contact and to equip enterprises with digital tools to track and analyze each interaction. In fact, we can say that the purpose for each CRM is the same;
Why Use Free CRM Programs?
To increase sales and productivity and to set more qualified expectations for marketing activities
Companies that integrate CRM solutions in accordance with their operations will gain valuable information by collecting and linking information about customer behavior in a single interim. Small and medium sized companies usually meet their most important needs with free and open source CRM programs. Examples of these programs;
Apptivo is a cloud-based CRM that can be used for communication organization, project management and tracking and financial transactions. The free version of Apptivo is limited to three users and 500 MB of data storage. Key features of the free version include sales lists, contact information, opportunities, and sales management tools for pending agreements.
Apptivo also offers application support for Android and iOS devices.
Bitrix24 is a robust CRM option for organizations looking for a suite of tools designed to manage projects, collaborate, and support marketing efforts. The free version of Bitrix24 is limited to 12 users and 5 GB of data storage. Bitrix is designed to bring most of its business operations to a single platform.
Automated processes, such as notifications, supported reporting, and subscription to groups or discussions, can help businesses track progress and plan upcoming opportunities.
Hubspot includes all the basic features of a modern system designed to manage CRM contacts, track potential customers and manage close deals. It is a full featured, flexible solution. Hubspot provides access to the CRM world for many small businesses. Because it offers enough features and functionality to improve marketing and sales transactions at zero cost. The free version of Hubspot includes up to 1 million contacts without an unlimited number of users, data storage and time limitation or promotional times.
Hubspot is designed to manage the entire sales line. It automatically monitors customer interactions between email, social media, phone calls and meetings.
Insightly is a CRM platform designed to manage an organization’s communications, sales and projects. However, the free version is limited to only two users, 2,500 people and 200 MB of data storage. The cloud-based platform provides users with detailed contact information, including background, interaction history, important dates, and other information about projects or sales opportunities.
Insightly’s key features include project management tools that allow users to track progress based on deadlines, create tasks, create automatic alerts, and track communications.
SugarCRM was the world’s largest open source CRM. However, the company is no longer publishing the new open source versions of the Community Edition application. However, it is currently being downloaded and the developer-centric focus of SugarCRM offers a rich set of features and the opportunity for organizations to create a fully customized solution. The open-source version of SugarCRM requires a qualified manager with significant skills in PHP programming and complex database management.
SuiteCRM is an open source alternative that continues to grow with new features and continuous support. Today it claims to be the most popular open source CRM company on the market. It has a developer community of over 4 million users, 800,000 downloads, and 87,000 members. SuiteCRM also offers many features that go beyond traditional CRM tasks.
Zoho CRM is one of the most popular free CRM solutions on the market today. The free version is limited to three users, 25,000 people and 1 GB of data storage. The platform is powerful for organizations that use Zoho Workplace, a suite of applications that compete with competitors such as G Suite and Microsoft Office 365.