Adjustment Clerks: Job Description and Career Information
Learn about a career as a Adjustment Clerks. Read the job description, tasks, training requirements, salary and employment status to decide if this is the right career for you.
Job Description for a Adjustment Clerks
A setting staff member is a kind of customer service representative who receives complaints and interviews unhappy customers. Set-ups are often directly assisted by telephone to resolve questions about bank and credit card accounts, retail or wholesale purchases, and insurance policies. Compliance officers should review complaints or questions about accounts, policies or purchases and evaluate the basis of customer statements in the context of customer policies and procedures.
If the customer’s complaint is warranted, the setting advisors will credit the account of the client, arrange for change funds or products, make any necessary changes or representations in the company’s records and, if necessary, provide feedback on the auditors for further action. Many adjustment work jobs can be found in airline, hospital, insurance, retail, wholesale, or telephone company industries.
(2015) * $ 31,720 (for customer service representatives) Business Growth (2014-2024) * 10% (for customer service representatives) Education High school diploma, on-the-job training
Business skills Good communication, memory and computer skills, Source: * US Bureau of Labor Statistics
Adjustment Clerks Training requirements
Adjustment job positions are generally considered entry-level positions. Most companies employing regulators require a high school diploma or equivalent, preferably with a computer background and bilingual skills. According to O * Net Online in 2016, 67% of customer service representatives had high school diplomas (including adaptation officers), 6% completed college education, but did not have a degree.
Most regulators receive a training seminar on company policies, computer software programs, corporate telephone systems, communication skills and command chains. Training can take several days to several days to complete. Many companies also continue to develop their communication and listening skills, simply require changes in company policy, new computer software programs, or setting clerks to keep participating in ongoing training sessions to keep up.
Adjustment Clerks Desired capabilities The
US Bureau of Labor Statistics (BLS) has successfully described the following tasks for setting up officers:
- Active listening and communication skills
- A perfect moment when dealing with customer questions
- Powerful computer and reporting skills
- Do not work well with others, have a cold temper and be patient while dealing with customers
Adjustment Clerks Employment and Salary Appearance
Adjusters can look forward to positive business opportunities. BLS reported that customer service representatives should see a growth of 10% from 2014-2024. Competition for cliché jobs may be higher in in-house customer service positions. In May 2015, the BLS reported that the median salary for customer service representatives was $ 31,720.